Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs.
Material type:
TextPublication details: Thousand Oaks, Calif. : SAGE, c2012.Edition: 3rd edDescription: xv, 231 p. : ill. ; 23 cmISBN: - 9781412983105
- 658.4056 COO
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HCUC LIBRARY - ENGLISH COLLECTION Open Shelf | Non-fiction | 658.4056 COO (Browse shelf(Opens below)) | 1 | Available | 05785 |
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| 658.4052 LEW Negotiation : readings, exercises, and cases. | 658.4052 LEW NEGOTIATION | 658.40520951 FAN Chinese business negotiating style / | 658.4056 COO Ongoing crisis communication : planning, managing, and responding / | 658.4056 COO/C1 Ongoing crisis communication : planning, managing, and responding / | 658.4056 COO/C2 Ongoing crisis communication : planning, managing, and responding / | 658.4056 COO/C3 Ongoing crisis communication : planning, managing, and responding / |
Includes bibliographical references (p. 199-218) and index.
A need for more crisis management knowledge -- Effects of the online world on crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process -- Crisis preparation: part I -- Crisis preparation: part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Epilogue: lessons and challenges for crisis communication.
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