Ongoing crisis communication : planning, managing, and responding /
Coombs, W. Timothy.
Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 3rd ed. - Thousand Oaks, Calif. : SAGE, c2012. - xv, 231 p. : ill. ; 23 cm.
Includes bibliographical references (p. 199-218) and index.
A need for more crisis management knowledge -- Effects of the online world on crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process -- Crisis preparation: part I -- Crisis preparation: part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Epilogue: lessons and challenges for crisis communication.
9781412983105
Crisis management.
Communication in management.
658.4056 COO
Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 3rd ed. - Thousand Oaks, Calif. : SAGE, c2012. - xv, 231 p. : ill. ; 23 cm.
Includes bibliographical references (p. 199-218) and index.
A need for more crisis management knowledge -- Effects of the online world on crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process -- Crisis preparation: part I -- Crisis preparation: part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Epilogue: lessons and challenges for crisis communication.
9781412983105
Crisis management.
Communication in management.
658.4056 COO
