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THE TEAM BASED PRODUCT DEVELOPMENT GUIDEBOOK by
Edition: 0
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ASQ QUALITY PRESS 1999
Availability: Items available for loan: HCUC LIBRARY - ENGLISH COLLECTION (1)Call number: 658.575 REI.

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Online customer care : strategies for call center excellence / by Michael Cusack. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, c1998
Availability: Items available for loan: HCUC LIBRARY - ENGLISH COLLECTION (1)Call number: 658.812 CUS.

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