MARC details
| 000 -LEADER |
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| fixed length control field |
22138nam a2200253 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
HCC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20250113213914.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
131128t9999 caua 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780534570248 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0534570240 |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
HCC |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
302.2 MOR |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Morreale, Sherwyn P. |
| 245 10 - TITLE STATEMENT |
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| Title |
Human communication : |
| Remainder of title |
motivation, knowledge, and skills / |
| Statement of responsibility, etc |
Sherwyn P. Morreale, Brian H. Spitzberg, J. Kevin Barge. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Belmont, CA, USA : |
| Name of publisher, distributor, etc |
Wadsworth, |
| Date of publication, distribution, etc |
c2007. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xxii, 490 p. : |
| Other physical details |
ill. (some col.) ; |
| Dimensions |
26 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc |
Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Table of Contents<br/><br/>Preface xiv<br/> PART ONE Foundations of Communication 2 (156)<br/> Introducing Communication 2 (24)<br/> What Is Communication? 4 (3)<br/> Messages 5 (1)<br/> Media 6 (1)<br/> Meaning 6 (1)<br/> Managing 7 (1)<br/> Models of Communication 7 (8)<br/> Communication as Information Transfer 7 (2)<br/> Communication as Sharing Meaning 9 (2)<br/> Communication as Persuasion 11 (1)<br/> Communication as Community 12 (3)<br/> Assumptions about Communication 15 (6)<br/> Communication Is a Process 15 (1)<br/> Communication Creates Our Social Worlds 16 (1)<br/> Communication Is Functional 16 (1)<br/> Communication Is Limiting and Liberating 16 (1)<br/> Communication Is Adaptive 17 (1)<br/> Communication Is Holistic 17 (1)<br/> Communication Is Ambiguous 18 (1)<br/> Communication Is Crucial to a Quality 19 (1)<br/> Life<br/> Close-Up on Community: Integrating 20 (1)<br/> Community Concerns with Your Experience<br/> Communication and Competence 21 (1)<br/> Chapter Summary 21 (1)<br/> Study and Review 22 (4)<br/> A Model of Communication Competence 26 (28)<br/> How Competent Are You? 28 (1)<br/> What Is Communication Competence? 29 (5)<br/> Competence as an Impression 29 (2)<br/> The Competence Grid 31 (1)<br/> Ethics and Communication Competence 32 (1)<br/> Close-Up on Ethics: The Ethics of 33 (1)<br/> Interpersonal Communication<br/> Basic Components of the Communication 34 (8)<br/> Competence Model<br/> Motivation 25 (12)<br/> Knowledge 37 (1)<br/> Skills 38 (1)<br/> Context 38 (4)<br/> The Process Model of Communication 42 (2)<br/> Competence<br/> Verbal and Nonverbal Communication 42 (1)<br/> Perception, Expectations, and 43 (1)<br/> Impressions<br/> The Competence Model in Action 43 (1)<br/> Chapter Summary 44 (1)<br/> Study and Review 45 (9)<br/> Perception and Culture 54 (30)<br/> What Is Perception? 56 (7)<br/> Perception Means Noticing 56 (2)<br/> Perception Means Organizing 58 (2)<br/> Perception Means Interpretation 60 (3)<br/> How Does Culture Affect Perception? 63 (2)<br/> Culture and Beliefs, Attitudes, and 63 (1)<br/> Values<br/> Perceptions Vary by Culture 64 (1)<br/> How Do We Develop Self-Concept? 65 (3)<br/> Communication and Self 65 (1)<br/> The Postmodern Self 66 (2)<br/> Close-Up on Community: Managing 68 (1)<br/> Multiple ``Me's'' in a Diverse Society<br/> Expressing Self to Others 68 (4)<br/> Self-Disclosure 69 (3)<br/> Challenges to Perception and Self 72 (1)<br/> Managing the Challenges to Perception and 73 (2)<br/> Self<br/> Using Multiple Perspectives to Create 73 (1)<br/> Descriptions<br/> Anticipate Consequences 73 (1)<br/> Envision the Future 74 (1)<br/> Chapter Summary 75 (1)<br/> Study and Review 75 (9)<br/> Language 84 (24)<br/> What Is Language? 86 (4)<br/> Language Is a System of Symbols 87 (2)<br/> Language Is Guided by Rules 89 (1)<br/> How Is Language Important? 90 (1)<br/> Functions of Language 91 (7)<br/> Language Makes Us Notice Things 91 (1)<br/> Language Creates Opportunities and 92 (2)<br/> Limitations<br/> Language Facilitates Social Coordination 94 (1)<br/> Close-Up on Diversity: Reducing Bias in 95 (3)<br/> Language<br/> Challenges to Competent Language Use 98 (1)<br/> Strategies for Overcoming Challenges to 99 (4)<br/> Language<br/> Be Curious about the Meaning of Words 99 (1)<br/> Anticipate Possible Interpretations 100(1)<br/> before You Speak<br/> Experiment with Possible Phrasings 101(2)<br/> Chapter Summary 103(1)<br/> Study and Review 103(5)<br/> Nonverbal Communication 108(26)<br/> Defining Nonverbal Communication 110(1)<br/> Appreciating Nonverbal Communication 110(1)<br/> Functions of Nonverbal Communication 111(3)<br/> Substituting for and Repeating Words 112(1)<br/> Complementing and Accenting Words 112(1)<br/> Contradicting Words 112(1)<br/> Regulating Interactions 113(1)<br/> Defining Social and Emotional 113(1)<br/> Relationships<br/> Types of Nonverbal Messages 114(10)<br/> Physical Appearance and First 114(1)<br/> Impressions<br/> Body Communication 114(4)<br/> Touch 118(1)<br/> Voice 119(1)<br/> Time and Space 120(4)<br/> Challenges to Nonverbal Communication 124(2)<br/> Quantity, Constancy, and Awareness of 124(1)<br/> Nonverbal Messages<br/> Individual, Gender, and Cultural 124(1)<br/> Differences<br/> Close-Up on Gender: Female and Male 125(1)<br/> Nonverbal Communication---Nature or<br/> Nurture?<br/> Overcoming Challenges to Nonverbal 126(1)<br/> Communication<br/> Chapter Summary 127(1)<br/> Study and Review 127(7)<br/> Listening 134(24)<br/> What Is Listening? 137(1)<br/> Types of Listening 138(4)<br/> Listening to Learn and Comprehend 138(1)<br/> Listening to Evaluate and Critique 139(2)<br/> Listening to Empathize and Understand 141(1)<br/> Integrating the Types of Listening 141(1)<br/> Close-Up on Gender: Gender-Based 142(1)<br/> Stereotypes and Expectations for<br/> Listening<br/> Challenges to Listening 142(4)<br/> Physical Barriers 143(2)<br/> Interaction Barriers 145(1)<br/> Overcoming Challenges to Listening 146(5)<br/> Receiving Competence 146(1)<br/> Constructing Meaning Competence 147(1)<br/> Responding Competence 148(3)<br/> Chapter Summary 151(1)<br/> Study and Review 152(4)<br/> Listening Competence Skills Grid 156(2)<br/> PART TWO Interpersonal Communication 158(54)<br/> Interpersonal Competence: Building Knowledge 158(26)<br/> How We Learn 161(1)<br/> Content Knowledge: Knowing What to 162(6)<br/> Communicate<br/> Repertoires 163(2)<br/> Scripts 165(3)<br/> Rules 168(1)<br/> Procedural Knowledge: Knowing How to 168(7)<br/> Communicate<br/> Planning 168(2)<br/> Close-Up on Culture: Conversational 170(3)<br/> Rules<br/> Action Assembly 173(2)<br/> Challenges to Competence in Relationships 175(2)<br/> Empathy and Perspective Taking 175(1)<br/> Knowledge-Gaining Strategies 176(1)<br/> Chapter Summary 177(1)<br/> Study and Review 177(7)<br/> Interpersonal Competence: Developing Skills 184(28)<br/> The Nature of Communication Skills 186(11)<br/> Characteristics of Skills 186(3)<br/> Types of Interpersonal Skills 189(5)<br/> Close-Up on Conflict: Conflict, 194(3)<br/> Assertiveness, and Competence<br/> Challenges to Managing Interpersonal 197(4)<br/> Skills<br/> Habit and Routine 197(1)<br/> Balancing Adaptability and Consistency 198(1)<br/> Balancing the Amount of Skills 199(1)<br/> Balancing Self-Interests and 200(1)<br/> Other-Interests<br/> Chapter Summary 201(1)<br/> Study and Review 202(8)<br/> Interpersonal Communication Competence 210(2)<br/> Skills Grid<br/> PART THREE Small Group Communication 212(62)<br/> Small Groups and Decision Making: Building 212(32)<br/> Knowledge and Skills<br/> What Is a Small Group? 215(3)<br/> Includes Three or More People 215(1)<br/> Includes Shared Perception 215(1)<br/> Emphasizes Interdependence 216(1)<br/> Requires Communication 217(1)<br/> Knowing How to Make Group Decisions 218(8)<br/> Distinguishing between Problem Solving 218(1)<br/> and Decision Making<br/> Close-Up on Teams and Teamwork: Teams 219(2)<br/> and Teamwork<br/> Defining Group Decision-Making Tasks 221(1)<br/> Communication and Group Decision Making 222(3)<br/> Assessing the Quality of Decision Making 225(1)<br/> Task Skills for Making Decisions 226(5)<br/> Close-Up on Group Decision Making: When 227(1)<br/> to Use Groups to Make Decisions<br/> Defining the Problem 228(1)<br/> Analyzing the Problem 229(1)<br/> Identifying Criteria for Solving the 230(1)<br/> Problem<br/> Generating Solutions or Alternatives 230(1)<br/> Evaluating Solutions or Alternatives 230(1)<br/> Challenges to Competent Decision Making 231(1)<br/> Causes of Groupthink 231(1)<br/> Concurrence Seeking and Decision Making 232(1)<br/> Overcoming Challenges to Competence 233(4)<br/> Stimulating Divergent Thinking 234(1)<br/> Initiating Convergent Thinking 235(2)<br/> Chapter Summary 237(1)<br/> Study and Review 238(6)<br/> Leadership in Small Groups: Challenges and 244(30)<br/> Overcoming Them<br/> Knowing How to Lead Groups 247(6)<br/> Understanding Leadership 247(3)<br/> Close-Up on Gender: A Feminine 250(2)<br/> Advantage?<br/> Leadership and Change 252(1)<br/> Group Conflict 253(3)<br/> Conflict Management Styles 256<br/> Challenges to Leadership 253(6)<br/> Managing Leadership Challenges 259(7)<br/> Creating a Supportive Group Climate 259(2)<br/> Explaining Positions 261(3)<br/> Framing the Issue 264(2)<br/> Chapter Summary 266(1)<br/> Study and Review 267(4)<br/> Leadership Competence Skills Grid 271(3)<br/> PART FOUR Public Speaking 274(124)<br/> Speech Preparation: Building Knowledge 274(38)<br/> Rhetoric and Public Speaking 276(2)<br/> The Greek Period 276(1)<br/> The Roman Period 276(2)<br/> What Is Public Speaking? 278(2)<br/> Types of Speeches 278(1)<br/> Types of Delivery 278(2)<br/> Preparing with Competence 280(1)<br/> Analyzing the Audience and Situation 280(7)<br/> Analyzing the Audience 280(4)<br/> Close-Up on Diversity: Analyzing and 284(2)<br/> Adapting to a Diverse Audience<br/> Analyzing the Situation 286(1)<br/> Choosing and Narrowing a Topic 287(1)<br/> Finding a Good Topic 287(1)<br/> Adapting and Narrowing the Topic 287(1)<br/> Developing a Speech Purpose and Thesis 288(1)<br/> Statement<br/> General Purpose 288(1)<br/> Specific Purpose 288(1)<br/> Thesis Statement 289(1)<br/> Gathering Support Materials 289(7)<br/> Personal Observations, Experiences, and 290(1)<br/> Interviews<br/> Using the Internet 290(3)<br/> Evaluating Internet Sources 293(1)<br/> Using the Library 293(3)<br/> Support Materials and Critical Thinking 296(1)<br/> Organizing and Outlining 296(10)<br/> Close-Up on Critical Thinking: Thinking 297(1)<br/> Critically during Speech Preparation<br/> Organizational Patterns 297(1)<br/> Basics of Outlining 298(1)<br/> Types of Outlines 299(2)<br/> Introduction 301(4)<br/> Body of the Speech 305(1)<br/> Conclusion 305(1)<br/> Chapter Summary 306(1)<br/> Study and Review 306(6)<br/> Speech Presentation: Developing Skills 312(34)<br/> Presenting with Competence and Credibility 314(2)<br/> Becoming a Credible Speaker 315(1)<br/> Becoming a Competent Presenter 315(1)<br/> Using Words 316(5)<br/> Clarity 316(1)<br/> Vividness 317(2)<br/> Appropriateness 319(2)<br/> Using Your Voice 321(3)<br/> Rate 321(1)<br/> Close-Up on Diversity: Language in a 322(1)<br/> Multicultural World<br/> Pitch 323(1)<br/> Volume 323(1)<br/> Public Voice and Private Voice 324(1)<br/> Speaking Correctly and Appropriately 324(3)<br/> Pronunciation 325(1)<br/> Articulation 325(1)<br/> Grammar 326(1)<br/> Using Nonverbal Cues 327(3)<br/> Appearance 327(1)<br/> Posture and Body Movement 327(1)<br/> Gestures 328(1)<br/> Facial Expression 329(1)<br/> Eye Contact 329(1)<br/> Using Presentational Aids 330(7)<br/> Types of Aids 330(4)<br/> Methods of Presentation 334(1)<br/> Computerized Aids 335(1)<br/> How-Tos for Presenting with Aids 336(1)<br/> The Challenge of Public Speaking Anxiety 337(1)<br/> Overcoming Public Speaking Anxiety 338(2)<br/> Systematic Desensitization 339(1)<br/> Cognitive Modification 339(1)<br/> Goal Setting 339(1)<br/> Chapter Summary 340(1)<br/> Study and Review 341(5)<br/> Speaking to Inform 346(24)<br/> Understanding the Informative Speech 348(3)<br/> What Is an Informative Speech? 348(2)<br/> Why Do You Need Informative Speaking 350(1)<br/> Skills?<br/> Types of Informative Speeches 351(1)<br/> Speaking to Describe 351(1)<br/> Speaking to Explain 351(1)<br/> Speaking to Instruct 352(1)<br/> Organizing and Outlining an Informative 352(5)<br/> Speech<br/> Topic 353(1)<br/> Chronology 354(1)<br/> Space 355(1)<br/> Comparison and Contrast 355(2)<br/> Cause and Effect 357(1)<br/> Using Support Materials to Inform 357(5)<br/> Definitions and Descriptions 358(1)<br/> Examples 359(1)<br/> Stories 359(1)<br/> Testimonies and Quotations 360(1)<br/> Facts and Statistics 360(2)<br/> Close-Up on Ethics: Ethics and 362(1)<br/> Informative Speaking<br/> Ethics and Informative Speaking 362(1)<br/> Final Suggestions for Informative Speaking 362(1)<br/> Chapter Summary 363(1)<br/> Study and Review 364(6)<br/> Speaking to Persuade 370(28)<br/> Understanding the Persuasive Speech 372(4)<br/> Why Do You Need Persuasive Speaking 372(1)<br/> Skills?<br/> Types of Persuasive Speeches 373(3)<br/> Making Your Arguments Persuasive 376(4)<br/> Logical Appeals 376(2)<br/> Emotional Appeals 378(1)<br/> Credibility Appeals 379(1)<br/> Organizing and Outlining a Persuasive 380(6)<br/> Speech<br/> Problem-Solution Organization 380(1)<br/> Motivated Sequence 381(4)<br/> Refuting the Opponent 385(1)<br/> Comparing Alternatives 385(1)<br/> Reasoning Logically 386(2)<br/> Close-Up on Ethics: Ethics and Speaking 387(1)<br/> to Persuade<br/> Ethics and Persuasive Public Speaking 388(1)<br/> Chapter Summary 388(1)<br/> Study and Review 389(7)<br/> Public Speaking Presentation Competence 396(2)<br/> Skills Grid<br/> PART FIVE Communication Competence in a 398(53)<br/> Mediated World<br/> Computer-Mediated Communication 393(31)<br/> What Is Computer-Mediated Communication 400(3)<br/> Competence?<br/> Characteristics of Computer-Mediated 401(2)<br/> Communication<br/> The Importance of Computer-Mediated 403(2)<br/> Communication<br/> The Extent of Mediated Communication 404(1)<br/> Information Haves and Have-Nots 404(1)<br/> Close-Up on Technology: The Dark Side 405(1)<br/> of CMC<br/> The Computer-Mediated Communication 405(8)<br/> Competence Model<br/> Motivation 406(1)<br/> Knowledge 407(1)<br/> Skills 407(3)<br/> Context Factors 410(3)<br/> Overcoming Challenges to Mediated 413(2)<br/> Communication<br/> Access 414(1)<br/> Mastery 414(1)<br/> Chapter Summary 415(1)<br/> Study and Review 415(9)<br/> Mass Communication 424(27)<br/> Mass Communication and Media Competence 426(12)<br/> Trends in Mass Communication 426(2)<br/> How Mass Communication Works 428(4)<br/> The Mass Communication Professions 432(1)<br/> Close-Up on Media Effects: What's the 433(5)<br/> Rap on Rap?<br/> Overcoming Challenges to Media Literacy 438(4)<br/> and Competence<br/> Critical Thinking 440(1)<br/> Counterarguing 441(1)<br/> Bias Testing 442(1)<br/> Chapter Summary 442(1)<br/> Study and Review 443(5)<br/> Media Competence Skills Grid 448(3)<br/>Appendix Communication Competence in Interviews 451(16)<br/>Glossary 467(12)<br/>Photo Credits 479(1)<br/>Index 480<br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Communication. |
| 700 10 - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Spitzberg, Brian H. |
| 700 10 - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Barge, J. Kevin. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
Books |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
