Introduction to marketing : theory and practice /

Palmer, Adrian.

Introduction to marketing : theory and practice / Adrian Palmer. - 2nd ed. - Oxford ; New York : Oxford University Press, 2009. - xxiii, 551 p. : ill. ; 25 cm.

Includes bibliographical references and indexes.

What is marketing? -- The marketing environment -- Socially responsible marketing -- Buyer behaviour and relationship development -- Marketing research -- Segmentation, positioning, and targeting -- Competitor analysis and brand development -- Developing the product -- Pricing -- Channel intermediaries -- Marketing communications -- Managing the marketing effort -- Global marketing.

9780199557448


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