Tele-stress : relief for call center stress /

Coscia, Stephen.

Tele-stress : relief for call center stress / by Stephen Coscia. - 2nd ed. - New York : Telecom Books and Flatiron, 1998. - 125 p. : ill. ; 23 cm.

Includes index.

1578200296 9781578200290


Call centers.
Job stress.
Stress management.

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