| 000 | 00395nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20250113213748.0 | ||
| 008 | 131128s9999 xx 000 0 und d | ||
| 020 | _a0875849342 | ||
| 082 | _a658.406 MCK | ||
| 100 | 1 | 0 | _aMCKENNA REGIS |
| 245 | 0 | 0 | _aREAL TIME: PREPARING FOR THE AGE OF THE NEVER SATISFIED CUSTOMER |
| 250 | _a0 | ||
| 260 |
_aUSA _bHARVARD BUSINESS SCHOOL PRESS _c1997 |
||
| 942 | _cBK | ||
| 999 |
_c2835 _d2835 |
||