TY - BOOK AU - Fells,Ray TI - Effective negotiation: from research to results SN - 9781107605381 (pbk) AV - HD58.6 .F45 2012 U1 - 658.4052 FEL 23 PY - 2012/// CY - Cambridge, England, New York PB - Cambridge University Press KW - Negotiation in business N1 - Includes bibliographical references (p. 241-254) and index ER -