TY  - BOOK
AU  - Tiwana,Amrit
TI  - The knowledge management toolkit: practical techniques for building a knowledge management system 
SN  - 9780130128539
U1  - 658.4038 TIW 
PY  - 2000///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall PTR
KW  - Knowledge management
N1  - Includes bibliographical references (p. 565-587) and index
ER  -