TY  - BOOK
AU  - WEAVER CHARLES N
TI  - MANAGING THE FOUR STAGES OF TQM: HOW TO ACHIEVE WORLD-CLASS PERFORMANCE
SN  - 9839156055
U1  - 658.562 WEA 
PY  - 1995///
CY  - KUALA LUMPUR
PB  - SYARIKAT FIRST AGENCY
ER  -