TY - BOOK AU - Sherman,Aliza AU - Smith,Danielle Elliott TI - Social media engagement for dummies T2 - For dummies SN - 9781118530191 U1 - 006.754 23 PY - 2013/// CY - Hoboken, N.J. PB - John Wiley & Sons Inc KW - Internet marketing KW - Social media KW - Handbooks, manuals, etc KW - Online social networks KW - Relationship marketing N1 - Includes index N2 - Social media engagement can help you turn prospects into customers and customers into evangelists for your business. Learn how to build these relationships, maintain a viable presence on social networks, and give customers a reason to interact with you ER -